We are recruiting on behalf of Creative Support for a Support Workers. Creative Support is a not-for-profit organisation promoting the independence, inclusion and wellbeing of people with care and support needs. They do this by working with the people they support, their families and partner agencies to deliver innovative, high-quality services to meet individual needs and aspirations.
The Role:
To provide quality care and support service users with a range of support needs including learning disabilities, autism and epilepsy. To enable them to enjoy a fulfilling and valued life, to participate in the community and to develop their abilities as fully as possible.
Main Duties:
To develop and sustain warm and trusting relationships with service users.
To promote the self-esteem, happiness and emotional health of service users.
To respect the client’s right to privacy and to ensure that their dignity is maintained at all times.
To encourage and support service users in expressing their needs, views and concerns.
To enable service users to make choices and decisions and to participate as fully as possible in planning and decision-making processes, in line with current legislation such as the care act.
To respect and promote the rights and entitlements of people with learning disabilities, and to enable them to participate as fully as possible in their communities.
To be responsive to the individual needs of service users within the framework of their Person Centred Plans and to respond flexibly to changing needs.
To enable service users to become as independent as possible and to grow in confidence, competence and personal effectiveness in the following areas:
Social skills/relationships
Personal care & hygiene
Daily living skills
Using community resources and facilities
Social, leisure and work activities
Self organisation and coping abilities
Personal safety
To understand the critical importance of behaviour management guidelines as defined by a multi-disciplinary team and to follow and facilitate close adherence to these guidelines. To lead and be part of a core team offering cohesive and consistent practise at all times.
To work closely and in consultation with a multi-disciplinary clinical team in the development of the support model and staffing structure including incident analysis, risk assessment, understanding and facilitating behavioural guideline and staff selection and training.
Experience Required:
Ability to demonstrate a warm, person centred and affirmative approach to people with learning disabilities and other needs.
Good verbal communication skills and ability to listen sensitively to others
Ability to engage with service users, to develop and sustain warm and trusting relationships
Ability to demonstrate basic insight and understanding into the needs of people with mental health issues, learning disabilities and personality disorder
Written communication skills, sufficient to contribute to a record keeping system
Ability to work constructively and co-operatively as part of a team
Ability to work safely and responsibly without direct supervision in service user’s own homes
Ability to demonstrate initiative, self-motivation and resourcefulness
Ability to liaise in a professional manner with other agencies and to work in a positive way with the families and friends of service users
Understanding of the person centred aims and principles of Creative Support and ability to put these into practice
Ability to demonstrate respect for difference and diversity
Ability to provide emotional and practical support to service users
A non-judgmental, accepting approach to working with people who may be challenging and the ability to cope in a mature way with conflict, distress and challenging behaviours
Ability to work in a calm, patient and tolerant manner at a pace appropriate to the needs of the individual
Ability to enable people to enjoy developmental opportunities without being exposed to unacceptable risks
Ability to support service users with their physical health needs, this may include pushing wheelchairs and using hoists of which a degree of physical fitness will be required
Experience of providing care, support or other services to people with support needs
Experience of supporting people with mental health issues, learning disabilities and physical/ sensory disabilities
Life experience and confidence in relating to people from a wide variety of backgrounds
Possession of NVQ or other relevant social care qualification
Warm, respectful and positive approach when working with service users
Willingness to work flexible hours according to needs of agency and service users
Willingness to attend training courses and events
Willing to accept feedback and guidance and to be accountable to colleagues and managers
To have a clean, valid driving licence and access to a car
Benefits of working with Creative Support:
A one-off bonus of £100 upon successful completion of the 4-month probationary period.
Competitive pay and a pension with company contribution and 25 days annual leave plus 8 statutory bank holidays
Company paid enhanced DBS for all staff
Free employee support programme
All our staff are supported 24/7 by our out-of-hours teams
Support to complete the nationally recognised Care Certificate and Social Care Diploma
Hours of Work:
Full or part time hours, full time hours are 37.5 per week. To be worked flexibly on a rota which will include evenings, weekends and public holidays according to the needs of the service. Part time hours to be agreed subject to a minimum of 15 hours per week.
