We are looking for an experienced and competent Care Manager who can manage both our 17 bed Residential Care Home and 17 place (Monday to Friday) Day Care service, which are co-located on the same site.
We are seeking a strong and confident people manager but who manages with empathy in a supportive and collaboration manner. The ability to delegate, whilst still providing oversight and support when required to drive quality improvements, team morale and loyalty.
MAIN RESPONSIBILITIES:
- Be the registered manager of both services with the Care Inspectorate
- Ensure the home meets all statutory requirements i.e. Adult Support & Protection, Health & Safety/ Fire
- Ensure the home & day centre complies with all Care Inspectorate and SSSC Codes of Conduct, Requirements and Quality Standards
- Develop and maintain a motivated and professional care team who feel supported and valued
- Continually strive to improve/enhance the level of care and quality of life of all residents whilst working within the parameters set by the proprietors
- Be the first point of contact for complaints and suggestions
- Ensure that a robust Quality Assurance System in in place along with associated action plans .
- Ensure that at every possible opportunity residents/ resident’s families and staff have an input into the type and level of care provided in the home.
- Ensure all Staff Members contribute to the best of their ability to the efficient running of the home and to the creation of an atmosphere to the best interests of the residents
- Assess Social and Health Care needs of new Clients, and maintain ongoing assessments and review of all existing clients.
- Practice maximum integrity and professionalism in all dealings with residents, residents families, visitors and outside agencies/regulators at all times.
- Undertake direct care to residents as is required. Assist residents in all aspects of their care needs providing supervision and attention where required.
- Ensure highest possible standards of nutrition and food hygiene whilst ensuring diets meet clients requirements and specific needs at all times
- Ensure policies and procedures are in place to ensure the ongoing safety, and wellbeing of our relevant residents as well as optimising their life outcomes and choices.
- Maintain an understanding and awareness of all routines related to Residential Care with all staff at all times
- Liase with Senior Carers, Carers, Ancillary Staff and Proprietor to ensure that the highest standard of service and care is provided
- Report all major incidents/ accidents to proprietor and relevant agencies
- Report all deaths, discharges and new arrivals to Proprietor and relevant agencies immediately.
- Maintain an in-depth understanding of the home’s policies and procedures at all times
- Regularly review (at least annually) all policies and procedures and make recommendations for change/improvement to the proprietor
- Ensure all staff have a knowledge and awareness of the homes policies and procedures and that they regularly read policy and procedure manuals.
- Ensure that changes in legislation, Care Standards or Care Inspectorate recommendations/requirements are reflected accurately in the home’s procedures
This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.