We are recruiting on behalf of our client Abbeywood for a highly skilled and experienced Registered Manager to join their team.

As the Registered Manager of Abbeywood Care Home, you are responsible for leading the staff team and ensuring the highest standards of person-centred care, staff management, and day-to-day operations within the home. You will work alongside the Compliance Manager (who oversees regulatory compliance and governance) and the Operations Manager (who focuses on recruitment, financial, and business management). Your role requires strong leadership, communication, and problem-solving skills to maintain a safe, supportive, and high-quality living environment for residents.

Job Description:

The successful applicant will provide management and leadership to a team of senior care assistants, care assistants, and support services.

They will be responsible for ensuring newly referred individuals are appropriately assessed and that high quality, person centered care and support is provided at all times. They will ensure the team have the skills and competences required to assist our residents with their individual needs and provide a development approach to practice. The Deputy Home Manager will work in effective partnership with the local council, CQC, local authorities and other regulated bodies that assist us in creating a safe and well lead home. They will be expected to ensure good, positive communication skills are maintained personally and throughout the team. They will be responsible for following Abbeywood's policies and procedures and adopt a proactive approach to leadership.

1. Leadership & Team Management

Provide clear leadership and direction to the senior care team, supporting them to directly support and supervise the care staff team.

Line management of kitchen and housekeeping team managers, offering guidance to them regarding supervising, supporting and developing the team members.

Oversee the daily management of care delivery, ensuring staff adhere to best practices and provide excellent care.

Conduct senior care staff supervisions, appraisals, and performance management, ensuring that care staff also feel supported and developed.

Manage staff rotas to ensure safe staffing levels, working alongside the Operations Manager for workforce planning.

Promote a culture of openness, learning, and continuous improvement, addressing staff concerns and supporting professional development.

2. Resident-Centred Care

Ensure residents receive high-quality, person-centred care that promotes dignity, choice, and independence.

Oversee and monitor care planning and risk assessments, ensuring they are up to date and reflect residents’ needs.

Work closely with residents and their families, ensuring effective communication and responsiveness to concerns.

Foster an environment that supports residents’ physical, emotional, and social well-being, encouraging activities and engagement.

Support the Compliance Manager in ensuring that care practices align with CQC expectations, contributing to inspections and quality reviews.

3. Medication & Audits
Responsible for the safe management, administration, and storage of medication, ensuring compliance with relevant regulations.
Conduct regular medication audits, ensuring accurate record-keeping and identifying areas for improvement and sharing with appropriate team members.
Ensure all medication errors or discrepancies are investigated, reported, and rectified in line with policies and regulations.
Work alongside the Compliance Manager to ensure medication practices align with CQC guidelines and best practices.
Train, support and assess ongoing competency of staff in medication administration to maintain safe and effective delivery of prescribed treatments.

3. Health, Safety & Risk Management

Maintain a safe and secure environment for residents, staff, and visitors.

Ensure compliance with fire safety, infection control, moving and handling, and COSHH regulations.

Carry out risk assessments for resident care, staff, and the environment, ensuring appropriate controls are in place.

Manage and investigate incidents, accidents, and complaints, working with the Compliance Manager to implement improvements.

4. Communication & Stakeholder Engagement

Act as the main point of contact for residents, families, and external professionals, ensuring strong relationships and trust.

Collaborate with the Compliance Manager and Operations Manager to address regulatory, financial, and staffing matters.

Represent the home in multi-disciplinary meetings, safeguarding reviews, and family discussions.

Ensure complaints and concerns are managed professionally, ensuring swift resolution and continuous improvement.

5. Working with Compliance & Operations Managers

Regulatory Compliance & Governance: Work alongside the Compliance Manager, contributing to CQC inspections, quality assurance processes, and policy reviews.

Recruitment & Financial Management: Support the Operations Manager in recruitment, staff retention initiatives, and maintaining efficient operational performance.

Continuous Improvement: Provide feedback and insights to both managers, ensuring the home runs smoothly and maintains high standards of care.

6. Emergency & Crisis Management

Act as the senior decision-maker in emergency situations, ensuring effective responses to incidents or major events.

Provide on-call support as required, ensuring leadership presence during critical times

Registered Manager , Bury

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