About the Role

We are looking for a caring, dynamic and highly motivated Project Manager to oversee a supported accommodation service for 7 adults , with additional oversight across other Carlisle services when required.

This is a Temporary-to-Permanent opportunity for an experienced practitioner who can lead operational delivery, ensure high-quality personalised support, and drive excellent outcomes for adults with mental health needs, learning disabilities, housing needs and complex support requirements.

You will champion a culture of person-centred, trauma-informed, recovery-focused support that enables people to achieve their goals, enjoy wellbeing and develop skills for independence.

Key Responsibilities

Operational Leadership

Lead day-to-day management of supported accommodation services.
Ensure safe, consistent, reliable service delivery at all times.
Oversee risk assessments, risk management plans and responsive safety planning.
Ensure support is personalised, respectful and delivered in line with agreed plans.
Maximise positive outcomes for every service user.

Staff Leadership & Management

Recruit, induct, supervise and performance-manage senior and support staff.
Provide coaching, role-modelling and hands-on leadership.
Oversee rota planning and effective deployment of staff to meet needs.
Build a cohesive, resilient and inclusive team culture.
Ensure staff receive training, supervision, and development opportunities.

Quality, Safeguarding & Compliance

Act as Safeguarding Lead for the service.
Maintain high standards of auditing, quality assurance and regulatory compliance.
Manage contracts, commissioner expectations, occupancy, referrals and assessments.
Build strong relationships with commissioners, MDTs and external partners.
Respond to incidents, ensure robust reporting and embed learning.

Housing Management & Service Development

Manage voids, tenancy support, property standards, repairs and safety checks.
Ensure services are recovery-focused, flexible and co-produced with service users.
Contribute to wider service development and partnership working across Carlisle.

Project Manager – Supported Accommodation, Carlisle

Personal Details

About You