About the Role

We are seeking warm, reliable, and proactive Recovery Support Workers to join our Mental Health Services in Telford on a Temporary-to-Permanent basis.

You will provide person-centred emotional and practical support to adults with mental health needs, working with each individual to promote independence, confidence, recovery and overall wellbeing.

This is a rewarding role where you will help people stabilise their mental health, develop daily living skills, maintain safe homes, and move forward towards greater independence.

Key Responsibilities

Person-Centred Support

Build warm, trusting relationships to encourage open communication, expression of needs and personal choice.
Promote dignity, privacy, independence and positive mental health.
Support service users to develop coping skills, life skills and self-organisation.
Encourage involvement in social, leisure, educational and work activities.

Daily Living & Practical Assistance

Support with budgeting, managing finances and maximising income.
Assist with tenancy responsibilities, maintaining hygiene, safety and comfort in the home.
Support people with cultural, spiritual and identity needs.
Help individuals to access appropriate move-on accommodation.

Mental Health & Wellbeing

Monitor wellbeing and report any changes promptly.
Support individuals to access healthcare, maintain routines and manage medication programmes.
Work within risk management guidelines to reduce risks to self and others.
Provide reassurance and positive role modelling.

Professional Standards

Maintain accurate notes, records, reports and financial documentation.
Respond appropriately to emergencies and safeguarding situations.
Work positively with external agencies, families and professionals.
Carry out domestic tasks when required (cleaning, laundry, general upkeep).
Work flexibly, including moving to different services at short notice to support crisis needs.

Support Worker – Mental Health, Telford

Personal Details

About You