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Cucumber Healthcare Recruitment

Care Management Lead , Crediton, Devon

Crediton Devon, EX17 3ENPermanent Contract£31,500.00 per annum

Job Description

We have a great opportunity available with Diamond Care in the EX17 area that we think could be a great fit for you.


What's on offer:

  • £31,500 PA
  • Guaranteed 37.5 hours per week (full-time)


Under the direction of the Home Manager, to work closely together in effective collaboration to deliver an outstanding service for the residents and create a rewarding environment for staff. To consistently provide the highest standard of clinical care and customer service to all the residents in our care, whilst promoting their independence, choice and liberty. Understand and deliver on the legislative requirement of the sector. In the absence of the Home Manager take charge of the day to day running the home.

This role will work alongside shift leaders and the team in ensuring the best quality of service delivery and standards and making sure that the service is a provider of choice in this regulated sector.


Care Management:

·         To take the lead role in overseeing the clinical management of residents’ conditions, improving their quality of life through effective care, service and activity.

·         To be the contact point for residents, their friends, relatives and any visitors to the home and provide leadership, clinical advice and support to all staff in the home.

·         To be a role model for all staff, demonstrating and leading best practice clinically and behaving in a highly professional manner at all times and in accordance with the policies and procedures of The Chantry

·         To ensure the Home Manager is kept fully informed regarding the clinical management of the home including residents’ conditions.

·         Ensure the needs of each resident are assessed effectively at pre-admission and continually throughout their stay in the home, ensuring that they receive the highest standard of care and service appropriate to those identified needs.

·         Ensure each resident has an up to date and agreed care plan, involving the residents and relatives where possible, which details the interventions required to meet their individual needs, evaluating and reviewing the residents’ assessments and care plan in line with the policies and procedures of the home. This will include leading the team to use additional charts to monitor the residents care needs effectively when necessary, ensuring that all documentation is completed contemporaneously and accurately.

·         To take a lead role in managing the home’s clinical responsibilities including but not limited to infection control, medication management, tissue viability and wound care management, nutritional and dietary requirements, moving and handling management.

Specific responsibilities and duties:

Provide leadership and support for care staff and act as a champion for residents’ safety and dignity

 

·         Provide leadership and support for care staff and act as a champion for residents’ safety and dignity.

·         Provide effective leadership and support for the care team.

·         Supervise care staff on a day-to-day basis and through formal supervision processes.

·         Liaise with GPs and other health professionals to ensure that residents receive the medical and clinical support they require.

·         Demand high quality care delivery focused on residents individually assessed needs and choices.

·         Promote the professional image of the services through excellent communication, appropriate behaviour, and professional appearance.

·         Support new care staff in the completion of induction programmes, training, and competency assessment.

 

To maintain skills and knowledge and ensure that care is delivered according to latest guidelines and best practice evidence available

 

·         Maintain skills and keep up to date with clinical developments and best practice in areas relevant to care delivery in the home.

·         Undertaken training appropriate to the role, as agreed with the Registered Manager, and ensure learning is shared and transferred into practice.

·         Review the daily delivery of care, including pressure area prevention, nutrition and infection prevention and control procedures.

·         Ensure exacting standards of care delivery are maintained.

·         To be responsible for the safe and appropriate management, administration and recording of medication, this may include controlled drugs and oxygen, in accordance with Company Policies and Procedures.

·         Act at all times within your own skills and competence. To attend all statutory and mandatory training as required by the Company in order to fulfil your duties.

·         Support the Registered Manager to deliver regular supervision, and training to the team, and provide any support necessary to facilitate their role, and this underpinned by the values of the service.

 

Ensure the ongoing safety of residents, staff, and visitors through systematic assessment, monitoring and reviewing processes

 

·         Conduct and document care and risk assessments and develop care plans related to the assessed needs and choices of individual residents.

·         Ensure that areas of identified risk are appropriately monitored and outcomes recorded and acted upon e.g. fluid and nutrition charts, blood glucose monitoring.

·         Report all accidents and incidents promptly in accordance with Policy.

·         Ensure accident/incident reports are written clearly and concisely and that any remedial action or learning is incorporated into care delivery.

·         Ensure that residents are encouraged and supported to remain as independent and active as possible.

·         Promote the philosophy of activity-based care.

·         Ensure the safety and comfort of all residents, whilst encouraging a happy, homely atmosphere.

·         Be knowledgeable about Safeguarding Vulnerable Adults Policies and Procedures and report any untoward events in accordance with Local Authority requirements.

·         Ensure that clinical equipment is maintained in a safe, clean, and fully functional state. Report any equipment failures or damage to the Registered Manager.

·         Be responsible for the care and protection of residents’ property.

·         To maintain standards of infection control within the home and to assist residents to maintain their own infection control needs.

What we need:


Experience – A Minimum of 6 months paid UK experience within Healthcare supporting individuals with Learning Disabilities and Autism

Reliability - Being dependable and punctual is essential. We also need you to have a will to travel to locations across your local area.

Empathy - The ability to understand and share the feelings of others is crucial. Empathetic Support Workers build trust and emotional connection with those they support.

Good Communication Skills - Clear, respectful communication with clients, families, and colleagues helps ensure needs are understood and met effectively.

Adaptability - Every day can be different. Great care assistants are flexible and able to respond to changing needs, environments, and behaviours.

Attention to Detail - Noticing small changes in a person’s condition or behaviour can make a big difference in early intervention and quality of care.

Teamwork - Working collaboratively with other professionals ensures holistic support and a positive working environment.

Respect for Privacy and Dignity - Maintaining confidentiality and treating individuals with dignity is fundamental to ethical care.

Willingness to Learn - Healthcare is always evolving. A great Support Worker is open to training, feedback, and continuous improvement.
Training - Minimum NVQ Level 3-4

Experience - Experience of working with adults with Learning Disabilities

        Knowledge and use of clinical assessment tools

         Understand care planning processes and have experience of writing care plans

Experience of leading a shift

 

All successful applicants will be required to undergo a police check and comprehensive background and safeguarding screening to ensure alignment with our values and the protection of vulnerable individuals