Cucumber Recruitment is recruiting on behalf of a highly respected, award-winning adult social care provider for an experienced Service Manager to join their growing York locality.
This is an excellent opportunity for an experienced Team Leader, Deputy Manager or Service Manager looking to further develop their leadership career within Supported Living and Community Support services.
You'll play a key role in delivering high-quality, person-centred support to adults with Learning Disabilities, Autism and Mental Health needs, while supporting the continued growth and development of an established service.
The role is being recruited on a temporary-to-permanent basis, giving you the opportunity to demonstrate your skills before transferring to a permanent position with our client.
The Role
Reporting directly to the Locality Manager (CQC Registered Manager), you'll take responsibility for the day-to-day operational management of a portfolio of supported living and community-based services across York.
You'll lead and support a team of dedicated Support Workers, ensuring services are delivered safely, effectively and in line with CQC regulations and the organisation's quality standards.
This is a varied management role where no two days are the same. You'll work closely with the people you support, their families, commissioners and healthcare professionals to ensure individuals achieve positive outcomes and live fulfilling, independent lives.
Key Responsibilities
As Service Manager, you will:
- Lead, motivate and develop a team of Support Workers.
- Manage a caseload of individuals receiving support across Supported Living and Community Services.
- Complete assessments, reviews and person-centred support planning.
- Ensure services remain fully compliant with CQC Fundamental Standards and internal quality frameworks.
- Complete regular quality assurance audits, including finance and medication audits.
- Monitor safeguarding, risk management and health & safety compliance.
- Build positive relationships with individuals, families, Local Authorities, NHS professionals and commissioners.
- Support recruitment, induction, supervision and performance management of staff.
- Identify opportunities to improve service quality and promote continuous improvement.
- Participate in the out-of-hours on-call rota.
- Ensure accurate record keeping and reporting across all services.