We are recruiting on behalf of our client for an exciting opportunity to join their team as a Registered Manager/Project Manager within a Learning Disabilities setting.
As the Registered manager you will develop and coordinate a flexible and high quality twenty four hour service for adults with severe learning disabilities and mental health support needs. To supervise and manage an established staff team, providing person centred support to enable service users to maintain their independence, experience improved wellbeing and enjoy opportunities for personal development. To ensure that all staff works in a positive, person centred and anti-discriminatory manner, ensuring the rights of service users are respected at all times.
To ensure that the services are provided in accordance with the service specification and the service contract and to comply with monitoring and evaluation requirements. To demonstrate the quality and effectiveness of the service through seeking feedback from service users and stakeholders, collating positive outcomes and ensuring the quality of service delivery.
To be responsible for the operational management and quality of the service, expected to collaborate with the Housing Provider, local authority and other stakeholders. To ensure that CQC care standards are met and the highest level of customer service is provided in accordance with CQC regulations.
As Registered Manager for the service you will lead staff to ensure that the highest levels of performance and standards of work are achieved and that the service is delivered in accordance with individual care plans, the contract specification and CQC requirements.
To co-ordinate and deploy staff resources as efficiently as possibly in relation to the needs of clients and the requirements of the service.
To monitor and assess attendance, reliability, performance, values and competence of staff through supervision, direct observation and through feedback from clients and stakeholders. Ensure that staff, volunteers, apprentices and students on placement receive personal support, supervision and appraisal in accordance with agency and CQC requirements. Ensure that staff records are up to date and ready for inspection by CQC and senior managers.
To ensure that staff develop and sustain warm and trusting relationships with service users and that staff promote their self esteem, happiness and emotional health and facilitates service user involvement and peer support.
To ensure that staff engage with, encourage and support service users in expressing their needs, views and concerns. To enable service users to make choices and decisions and to participate as fully as possible in planning and decision making processes.
To support service users subject to CTO’s, Sections of the Mental Health Act/Home Office Restrictions and Guardianship Orders to comply with all requirements. To collaborate with the Care Coordinator, RMO or Social Supervisor to effectively manage risk/compliance.