Administrator, Wakefield

Location: Wakefield , WF1
Position: Permanent Contract
Salary: £11.70 - £11.90 per hour

Job Description

We are recruiting on behalf of Creative Support. They are a high quality provider of support to individuals with a wide range of care needs including, individuals with a learning disability and other needs. Employing over 5,200 staff members, we are continuing to grow at a fast pace nationally and are looking for a n Office Administrator.


Are you a motivated and resourceful person? Do you have strong organisational and communication skills? Are you looking to put these skills to use? If so we are looking to recruit an Office Administrator for our Wakefield services, based at The Plex, Margaret Street.


 As an Office Administrator you will complete work across our busy Wakefield services, Wakefield services provide dedicated support to adults with a range of learning disability and complex support needs. You will be based predominantly at the local office, but may be expected to travel to local services to provide administration support where required.


Summary of Role:

 

You will work closely alongside the Registered Manager and local management team, to provide an efficient and effective administration and office management support. The role will work across the Wakefield services, based at the local office for the majority of the time. You will also support the relevant Senior Managers and Service Director. The role will include senior level HR meetings, minute taking, preparing and analysing reports. You will also provide support to other meetings as required. As a local administrator, there are a range of head office liaison responsibilities including timesheets, recruitment and finance such as petty cash recording. Full training and induction will be given.

 

The post holder will be required to contribute to social care quality assurance and ensure there is evidence for CQC and the local authority. You will do this in conjunction with the Registered Manager. You will assist in the preparation and coordination of operational reports for the Management Team.  This role will include supporting the Registered Manager in preparing reports and reviewing information received. (Such as safeguarding, incidents, complaints & compliments etc.).You will be proficient in all aspects of IT and Office Management. You will be able to prepare, analyse, record and present data.

 

The post holder must be able to plan and prioritise a varied workload, exercising appropriate judgement and responding promptly and appropriately to all enquiries. The post holder will be required to handle information of a confidential nature and must observe the highest standards of professionalism, discretion and confidentiality. The post holder will demonstrate excellent communication skills and the ability to liaise professionally with service users, staff members and external stakeholders.

 

The post holder may be required to travel and to work in accordance with working patterns and priorities of the service(s). This will be pre-planned and agreed based on the assignment.

 



Experience Required:

  • Administration skills and ability to minute meetings (both verbatim and business meetings)
  • Min. 2 years’ experience of administration role in the public, private or charitable sector
  • Excellent IT skills, including proficiency in the use of Word, Excel, PowerPoint and Outlook (minimum Level 2 qualification)
  • Written communication skills of a high standard including the ability to draft, proof and edit correspondence and reports using a range of appropriate styles and formats
  • Numeracy and data entry skills
  • Excellent verbal communication and listening skills, with the ability to adapt communication style to suit the audience
  • Good diary management and prioritisation skills, with the ability to anticipate and think ahead to make the necessary arrangements linked to diary appointments
  • Excellent time management skills, including the ability to work on a variety of tasks and multiple projects and to prioritise these effectively
  • Exceptionally courteous, friendly and professional telephone manner and e-mail style
  • Fast accurate typing skills including the ability to take dictation
  •  Experience of dealing politely and helpfully with a wide range of people internally and externally 
  • The ability to take the initiative under pressure and in the absence of detailed information
  • Willingness to travel and work flexibly according to the changing needs of a busy office
  • Ability to remain calm under pressure
  • Ability to handle competing deadlines, multi task and prioritise workload
  • Ability to work independently and often unsupervised
  • Commitment to excellent customer care and to providing an outstanding service user experience


Hours of Work:

The post-holder will work full time (5 days). To be worked flexibly dependant upon the requirements of the Service and the Service Manager. There is an expectation that the post holder will travel as part of the role, for which travel expenses will be fully reimbursed. This could involve overnight stays from time to time.


Benefits of working with Creative Support:

A one-off bonus of £100 upon successful completion of the 4-month probationary period.

Competitive pay and a pension with company contribution and 28 days annual leave,

Company paid enhanced DBS for all staff

Free employee support programme

All our staff are supported 24/7 by our out-of-hours teams

Support to complete the nationally recognised Care Certificate and Social Care Diploma

Sorry, this role is no longer available to apply for.