About the Role
We are recruiting compassionate, proactive Support Workers to join our Mental Health Floating Support service across Durham, Bishop Auckland and East Durham on a Temporary-to-Permanent basis.
This TTP opportunity allows you to step into the role immediately, gain hands-on experience and—following successful performance—transition into a permanent position within the team.
You will support adults with mental health needs to live safely, independently and confidently in their own homes and communities, helping them to:
- Build daily living skills and emotional resilience
- Maintain their tenancy and personal safety
- Develop social connections and community participation
- Work towards recovery and improved wellbeing
Key Responsibilities
Person-Centred Support
- Build warm, trusting relationships and provide emotional and practical support.
- Promote wellbeing, self-esteem, safety and independence.
- Support with daily living tasks, personal care (when required), budgeting and maintaining a safe home.
- Encourage involvement in social, leisure, education and work opportunities.
- Support people to understand their tenancy rights and responsibilities.
- Use positive strategies to support individuals who may present challenging behaviours.
Health, Safety & Wellbeing
- Promote healthy lifestyles, attending health appointments and wellbeing checks.
- Administer/monitor medication following policy and training.
- Identify and report changes in mental or physical health.
- Respond appropriately to emergencies, incidents and safeguarding concerns.
Professional Practice
- Maintain accurate records, case notes and financial documentation.
- Contribute to support planning and review meetings.
- Work independently in clients’ homes and in the community.
- Liaise professionally with families, carers and external agencies.
- Follow all policies on confidentiality, health & safety, equality and infection control.